SAFETY

The safety of Hoverboard and Electric Scooter

Our products are designed for safety with certificates including CE, RoHS, FCC and more. These aren’t the cheap knockoffs ready to explode at any second – there’s no risk involved when buying our hoverboards.

WARRANTY

The warranty period is 12 months and commences on the original date of purchase. Warranty is only applied to the first owner of the product.
The following product categories and services are not warranted:

• The warranty is void if it shows visible signs of physical damage. Such as crack, substantial scratches, and dents or out of form. Even the problem is not directly caused by physical damage. Please understand each time of the physical damage could reduce the life of the parts and potentially damage the motherboard just like other electrical products but we can still repair it by customers’ cost.
• Defects caused by normal wear and tear
• Breaks, scratches, dents or other cosmetic damage caused by the user
• Water damage to electronics
• Use of the device other than for its normal intended use, including without limitation, failure to use the device in accordance with the user manual.
• Modification of the the device
• Damages resulting from improper transportation or packaging of the device when returning to us.

• A 5% restocking fee applies to returns that are not due to a manufacturing fault.

• Within 30 days of delivery, Electric Scooter Shop will cover return shipping if the issue is covered under warranty.

• After 30 days, customers are responsible for all shipping costs associated with returning the product.

• Used or unboxed items cannot be returned. Products must be in original, unused condition with all packaging intactto be eligible for return.

• Refunds are processed after inspection and approval, minus any applicable restocking fees